Handling：Handling time is 1-2 Business days after Payment.

Delivery：Delivery time is estimated to 2-6 Business days

Shipping：It will be shipped through DHL or FedEx

Returns & Refunds:

Since all the items are totally customized and made to order,

Except for product quality issues, returns or exchanges couldn't be accepted.

If there is any quality issues when received, please feel free to contact me and I'll do my best to fix them for you.

FAQ:

1. How long will it make the sign?

We have our own factory, specializing in the manufacture of neon signs. Generally need 3-5 working days after approval confirmed. Please tell me if you have estimate deliver date.

2. How long for shipping?

Default 5-8 days by DHL/Fedex.

3. Do you accept return or cancellation after order?

We do NOT accept customize LED neon sign return or refund except quality problems. But we have standard process to ensure the final product meet your requirements.

4. I have special requirement, can you do that for me?

All of our neon signs support customize. Please contact me.